Credit and Collections Coordinator

Description

Position Summary: You will be responsible for coordinating and following up on the customer portfolio, ensuring efficient collection and reconciliation management. Key Highlights: 1. Customer portfolio coordination and follow-up 2. Efficient management of collections, reconciliations, and balance recovery 3. Strengthening relationships with internal and external customers \*Description\* In this role, you will be responsible for coordinating and following up on the customer portfolio, ensuring efficient management of collections, reconciliations, and balance recovery. Your mission will be to maintain orderly control of financial information, strengthen relationships with internal and external customers, and contribute to achieving the company's liquidity objectives. \*Responsibilities\* * Monitor assigned accounts receivable and ensure compliance with collection processes. * Analyze overdue balances, identify risks, and propose recovery actions. * Coordinate account reconciliations with customers and internal departments. * Prepare follow-up reports, key performance indicators, and collection forecasts. * Manage communication with customers to resolve payment- and billing-related issues. * Collaborate with departments such as Sales, Credit, Billing, and Finance to ensure integrated management. * Identify opportunities for improvement in portfolio control and recovery processes. \*Requirements\* * High school diploma * Prior experience in portfolio management, collections, or accounts receivable. * Knowledge of billing, reconciliation, and payment tracking processes. * Proficiency in Excel * Ability to negotiate, follow up, and resolve customer issues. Valid driver's license Ability to drive both automatic and standard transmission vehicles