Monitoring Operator

Description

Job Summary: We are seeking a Monitoring Operator to perform real-time monitoring of freight transportation vehicles, communicate with drivers, and handle road incidents. Key Highlights: 1. Real-time vehicle monitoring via GPS and route tracking 2. Detection and reporting of deviations and unauthorized stops 3. Constant communication with drivers and support during road incidents **Job Description: Monitoring Operator** **Requirements:** \*Academic qualification: Bachelor's degree. \*Minimum one year of experience in this position. \*Proficiency in operating 360-degree cameras and GPS systems. \*Familiarity with GPS platforms. \*Knowledge of national highways and major roads in the country. \*Coordination with authorities via emergency numbers 911 and 088 in case of accidents. \*Customer service: coordination and tracking with drivers. \*Understanding of freight transportation logistics. \*Prompt response to alerts. **Responsibilities:** Monitoring freight transportation vehicles using satellite-based platforms. Assisting drivers with navigation on major national highways. Coordination with authorities Customer service **Main Activities:** * Real-time GPS-based vehicle monitoring * Route and transit time tracking * Detection and reporting of deviations, unauthorized stops, and risk events * Constant communication with drivers and operational staff * Support during road incidents (theft, mechanical failures, delays) * Preparation of trip reports and logs * Compliance with safety protocols and emergency response procedures \*Weekly payment via Banorte or Banregio. \*Savings fund: 5% \*24 days of Christmas bonus (aguinaldo). \*Vacation bonus: 30% \*Annual bonus: 18 days' salary. Shifts: 12-hour rotating shifts Days off: 2–3 days per week **Salary:** MXN $14,000.00 – MXN $16,000.00 per month Employment Type: Full-time Salary: $14,000.00 – $16,000.00 per month Benefits: * Savings account * Free uniforms Workplace: On-site employment