Logistics Team Lead

Description

Job Summary: As the Logistics Team Lead, you will lead and motivate the field operations team to ensure efficient, high-quality service delivery by coordinating the end-to-end logistics cycle and resolving issues in real time. Key Highlights: 1. Leadership of operational teams in warehouses, distribution centers (Cedis), or transportation 2. Coordination and monitoring of daily vehicle movements 3. Real-time resolution of operational incidents Logistics Team Lead **Department:** Logistics / Operations **Reports to:** Operations Manager **Location:** Lerma **What will be your mission?** As the **Logistics Team Lead**, you will be the driving force behind our day-to-day operations. Your primary responsibility will be to lead, guide, and motivate the field operations team to ensure efficient, effective, and high-quality service delivery. You will coordinate execution of the logistics cycle, resolve problems in real time, and ensure business objectives are met. **Key Responsibilities:** * **Team Leadership:** Supervise, coordinate, and schedule activities of logistics personnel (drivers, operators, etc.), managing their performance, attendance, and daily motivation. * **Operations Coordination:** Direct and monitor daily vehicle movement between reconditioning centers and sales points, ensuring adherence to routes and timelines. * **IT System Tracking:** Use logistics software and databases to record movements, evaluate team performance, and control daily transportation costs. * **Incident Resolution:** Serve as the first point of contact for immediate resolution of operational issues (delays, cancellations, mechanical failures). * **Vendor Communication:** Maintain smooth communication with transportation and service providers, reporting and escalating any anomalies. * **Process Compliance:** Ensure your team understands and adheres to company policies on safety, efficiency, and sustainability. * **Onboarding and Training:** Actively participate in training and development of new logistics team members. **What are we looking for in you? (Candidate Profile)** **Hard Skills (Technical Knowledge):** * Proven experience leading operational teams in warehouses, distribution centers (Cedis), or transportation (minimum 2\-3 years). * Proficiency in **logistics management software** (TMS, ERPs, route planners). * Data handling skills (Intermediate Excel) to report on trips, costs, and team performance. * Basic knowledge of inventory control and route optimization. **Soft Skills (Interpersonal Skills):** * **Operational Leadership:** Ability to guide frontline staff, resolve conflicts, and maintain a positive work environment. * **Assertive Communication:** Ability to deliver clear instructions to the team and report metrics to management. * **Solution-Oriented Mindset:** Ability to make quick decisions under pressure and resolve problems in real time. * Resilience, dynamism, and a strong sense of urgency. **Success Metrics (KPIs under your responsibility):** * **Trips per driver:** Maximize productivity of drivers under your supervision. * **Perfect Service:** Ensure deliveries are completed without damage and with excellent customer service. * **Actual vs. Promised Lead Time:** Ensure transfers are completed within the stipulated timeframe. * **Incident Control:** Reduce the percentage of daily cancellations and operational *issues*. Salary: $56,000\.00 \- $65,000\.00 per month Benefits: * Maternity leave exceeding statutory requirements * Paternity leave exceeding statutory requirements * Major medical expense insurance * Life insurance * Grocery vouchers Workplace: On-site employment