Description
Job Summary:
We are seeking a professional to manage claims, prospect suppliers, monitor inventory, and resolve conflicts, with a focus on auditing and training.
Key Responsibilities:
1. End-to-end claims management and supplier monitoring.
2. Conflict resolution and training for suppliers and team leaders.
3. Fraud investigation and development of supporting training materials.
iMile is a logistics and courier service provider for the Middle East, China, and Latin America. We are the first courier company in the region to offer intelligent logistics and courier solutions to e-commerce businesses — and we’re looking for someone like you.
REQUIREMENTS:
* Completed Bachelor's degree or Engineering degree.
* Must reside near the station.
* Flexible availability for work hours.
* Intermediate Excel proficiency.
* Willingness and ability to travel across the city.
* Personal vehicle.
RESPONSIBILITIES:
* Monitoring of created claims.
* Supplier prospecting and contracting.
* Monitoring of closed claims.
* Monitoring of drivers with the highest number of violations.
* Monitoring of response time.
* Resolution and follow-up of CSP/DSP CS claims.
* Clarification of penalties and returns.
* Monitoring of stagnant inventory.
* Monitoring of losses.
* Notification of collections.
* Conflict resolution with suppliers.
* Advisory coverage for team leaders.
* Virtual training for suppliers or team leaders.
* Audit visits to suppliers.
* In-person training visits to suppliers and drivers.
* Improvement visits to suppliers and hubs.
* Development of supporting training materials for processes.
* Fraud investigation.
SKILLS:
* Management and planning.
* Problem-solving ability.
* Organization.
* Responsibility.
* Proactivity.
WE OFFER:
* Competitive monthly salary.
* $2,300 monthly food vouchers.
* Statutory benefits.
* Medical expense insurance.
* Apply through this channel and share your CV.