Executive Assistant

Description

Position Summary: We are seeking a professional to provide administrative, operational, and follow-up support to management and partners, ensuring document control and operational efficiency. Key Highlights: 1. Comprehensive administrative and operational support 2. Contract management and document control 3. Effective customer and partner service Objective To provide administrative, operational, and follow-up support to company management and partners, ensuring proper document control, contract preparation, calendar management, database administration, and effective customer and partner service—thereby contributing to operational efficiency and compliance with internal processes. Position Profile Education \- Bachelor's degree in Administration, Law, Business Management, or related field. \- Prior experience in administrative, real estate, or customer service roles is desirable. Experience \- Minimum 1 year in administrative or executive assistant positions. \- Proficiency with CRM systems and digital tools. \- Experience in contract preparation and follow-up. \- Customer or partner service and follow-up experience. Knowledge \- Document management \- CRM system proficiency \- Excel and database management \- Calendar management \- Contract preparation \- Customer service and follow-up \- Administrative organization Main Responsibilities: Administration and Contracts \- Contract preparation using CRM platform \- Review and validation of customer documentation \- Tracking and control of physical and digital files \- Digitalization and safekeeping of contracts \- Database and administrative control \- Registration, tracking, and control of payments made \- Continuous updating of administrative and document information \- Organization and control of management and partners' calendars \- Coordination of meetings \- Timely follow-up on pending administrative and operational tasks \- Customer and partner service \- Assertive communication for handling complex or conflict situations \- Prompt follow-up on requests and requirements Skills and Competencies \- Organized and detail-oriented \- Effective and assertive communication \- Negotiation ability \- Conflict mediation \- Proactivity \- Ability to work under pressure \- Excellent service attitude Schedule: Full-time \- Modality: In-person Job Type: Full\-time Pay: $9,000\.00 \- $12,000\.00 per month Application Question(s): * How many years of experience do you have handling conflicts? Experience: * Customer Service: 1 year (Required) License/Certification: * Bachelor's Degree in Law, Administration, or Business Management (Required) Work Location: In person