Collections Manager

Description

Position Summary: We are seeking a Collections Manager to manage and recover customer portfolios, with a focus on customer service, negotiation, and digital platform operation. Key Responsibilities: 1. Customer portfolio management and recovery 2. Negotiation, persuasion, and customer communication 3. Knowledge and operation of digital platforms COLLECTIONS MANAGER **Location:** CADEREYTA OR LINARES Concredito, a Gentera Group company, is seeking your talent due to growth. Join our team! We are a digital company with over 20 years of experience providing financial services to the mass market. **Objective:** Manage and recover portfolios from our Businesswomen (Customers) **Requirements:** * Customer service * Collections management * Negotiation, persuasion, and customer communication * Knowledge and operation of digital platforms * Motorcycle operation (valid Type D motorcycle driver's license) * Full operational work availability **We Offer:** * Attractive salary * Statutory and above-statutory benefits * Grocery vouchers at 12% of gross base salary * Gasoline voucher card * Life insurance covering 48 months of salary * Major Medical Expense Insurance * Savings fund * Christmas bonus equivalent to 30 days' pay * Savings fund * Profit-sharing * Training bonus * Vacation premium at 50% * Biweekly commissions * Work tools (mobile phone, motorcycle, protective equipment, uniforms) * Agreements and discounts with over 250 companies (various services) * Flexible benefits package * Life and career plan * Job stability