In-Home Collections Agent

Description

Job Summary: Totalplay is seeking an In-Home Collections Agent with negotiation skills and a service-oriented attitude to conduct field collections. Key Highlights: 1. Motorcycle handling and fieldwork experience 2. Negotiation and customer service skills 3. Conducting in-home collections **Totalplay is a Mexican company belonging to Grupo Salinas, a leader in the TELECOMMUNICATIONS industry, committed to labor equality and non-discrimination; we invite you to join our team.** **In-Home Collections Agent** **Job Profile:** * Completed high school education * Motorcycle handling experience * Negotiation skills * Service-oriented attitude * Fieldwork experience and valid driver's license **Responsibilities** * Conduct in-home collections for assigned accounts * Record the results of collection activities in physical or electronic forms within the collection system * Negotiate with customers by offering alternative payment options **We Offer** * Statutory benefits * Social security * 12 vacation days starting from the first year * Vacation bonus of 25% * 15-day Christmas bonus (Aguinaldo) * INFONAVIT housing fund * Base salary: $11,000 MXN per month * Commissions Schedule: Monday to Sunday, 9 AM to 7 PM (one rotating day off)