Job Summary: We are seeking a collection agent with experience in overdue accounts for home visits, problem resolution, and customer follow-up. Key Highlights: 1. Essential experience in collecting overdue accounts 2. 100% fieldwork with home visits 3. Income generation through recoveries \* Services and customer service \* Problem resolution \* Collection of overdue accounts (essential experience) \* Agreement negotiation \* Follow-up on assigned customer portfolio \* Locating customers \* Telephone collections \* Strong verbal communication skills \* 100% fieldwork: home visits to customers, co-signers, and/or references until results are achieved \* Income earned on any type of recovery \* Proficiency in operating a motorcycle and/or standard vehicle (mandatory) \* Valid driver's license \* Route outside the Guadalajara metropolitan area (Valles region) \* Gender: Unrestricted \* The company provides the motorcycle and/or vehicle, maintenance, and fuel \* Social security \* Vacation bonus \* Year-end bonus Employment Type: Full-time, Indefinite-term contract Salary: $55,000\.00 \- $59,500\.00 per month Work Location: On-site employment