This is the opportunity you've been looking for: "We are a customs agency with Labor Growth and over 50 years of experience, offering diverse solutions for Foreign Trade operations in the main customs offices across the country and Laredo, Texas." **Experience:** * Bachelor's degree in Foreign Trade, International Business or related field * Minimum 1 year of experience (mandatory) **Job Description:** * Supervise and monitor support areas to ensure timely delivery of outputs to guarantee customer satisfaction * Supervise and follow up on corrective actions for operational incidents * Analyze customer complaints together with the relevant departments * Supervise the implementation of the internal OEA management system in both Foreign Trade operations and facility security matters * Prepare operational reports for Management and General Management **Skills:** * Leadership * Team integration and teamwork * Organization * Diplomacy **Work Schedule:** Monday to Friday: 9:00 am to 6:00 pm and Saturdays: 9:00 am to 2:00 pm Position type: Full-time, Indefinite term Salary: Starting at $19,000.00 per month Benefits: * Savings fund * Employee referral program * Major medical expense insurance * Life insurance * Free uniforms * Grocery vouchers Work location: On-site position