**Role: Bilingual Customer Service Representative** **Location: TECNOPARQUE AZCAPOTZALCO\- Mexico City** **Type: Full\-time (On\-site)** **Language : Spanish \& English** **Job Summary:** As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding customer support to ensure customer satisfaction. **Qualifications:** * **High school diploma (completed).** * **Advanced English level (B2\+ and above).** * Strong communication and interpersonal skills. * Problem\-solving and conflict resolution skills. * Attention to detail and ability to multitask effectively. * Knowledge of CRM systems and tools (preferred). * Schedule flexibility. **Schedule :** 2 days OFF during the week and only 40 hours/week Looking forward to your response. Job Types: Full\-time, Permanent Pay: $14,000\.00 \- $18,000\.00 per month Ability to commute/relocate: * Azcapotzalco, CDMX: Reliably commute or planning to relocate before starting work (Required) Application Question(s): * Are you comfortable to go onsite ( 5 days in a week ) at TECNOPARQUE AZCAPOTZALCO\- Mexico City ? Education: * High school or equivalent (Required) Experience: * call center : 1 year (Required) * Customer service Representative : 1 year (Required) * voice call process : 1 year (Preferred) Language: * English B2 Level (Required)
Juan García
Indeed · HR
Juan García
Indeed · HR
