Customer Service Assistant

Description

Job Summary: We are seeking a committed and passionate Customer Service Assistant to contribute to the success of residential projects by managing files and procedures. Key Highlights: 1. Professional growth opportunities in the real estate sector. 2. Join a leading company with 30 years of experience. 3. Key role in file management and customer service. 'Ciudad Maderas, a national leader in the construction of Premium Residential Developments with over 30 years of experience in the industry and presence across the South, Central, and North regions of the country, invites you to join our team.' Position Available: Customer Service Assistant What Are We Looking For? We seek committed and passionate candidates eager to grow professionally and significantly contribute to the success of our current and future projects. Requirements: • Education: Bachelor’s degree in Administration, Law, or related field. • Experience: 2 years as an administrative assistant. • Skills: Microsoft Office Suite, intermediate Excel, excellent writing and spelling. Main Responsibilities: * File and Procedure Management: Compilation, review, and tracking of files related to sales to individuals. * Continuous updating of the database with information on signed agreements. * Registration and entry of refund and cancellation requests into the Accounts Payable system. * Generation of monthly reports on submitted procedures and storage in Drive. * Review and validation of required documentation for client file compilation. We Offer: • Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM; Saturdays, 9:00 AM to 2:00 PM • Work Location: Av. Las Torres, Galindas, 76177 Santiago de Querétaro, Qro • Benefits: Statutory benefits, additional wellness benefits, weekly payments. • Professional Development: Training programs and growth opportunities. Interested in joining our team? Apply now and submit your updated CV through this channel to become part of Mexico’s largest real estate company! “Medical certificates, non-pregnancy certificates, and Human Immunodeficiency Virus (HIV) tests are prohibited as requirements for employment entry, retention, or promotion.” All information provided through official media and/or channels of the commercial group named “CIUDAD MADERAS” is of an advertising and informational nature, in accordance with current legislation in the United Mexican States. Therefore, this medium serves solely as a communication channel and not as a service delivery tool; consequently, it is the sole responsibility of “THE APPLICANT” to access the websites referenced in the advertisement, assuming the obligation to verify and understand the terms of vacancies offered by “CIUDAD MADERAS”. Copying, reviewing, using, and/or distributing such information without the written authorization of “CIUDAD MADERAS” is strictly prohibited.-Requirements- Minimum Education: Upper Secondary Education – General High School Diploma 1 year of experience Age: 22 years and older Knowledge: Commitment, Customer Service, Customer Attention Keywords: helper, assistant, assistant, aux, auxiliary, assistant, helper, aide, care, costumer, customer