SALES REPRESENTATIVE

Description

Position Summary: Support floor-level operational activities, including sales, merchandise arrangement, and customer service to achieve store-level performance indicators. Key Responsibilities: 1. Collaborate in achieving operational and commercial performance indicators 2. Arrange merchandise and execute planograms 3. Provide excellent customer service and close sales at the counter Provide support for in-store floor-level operational activities by executing relevant operational processes—sales, merchandise arrangement, and customer service—as established by AutoZone, collaborating effectively to meet assigned store’s operational and commercial performance indicators. * Arrange merchandise on the sales floor, excess inventory, and trucks in compliance with applicable merchandise arrangement guidelines. * Execute accurate planograms; * Scan merchandise to fulfill inventory counts; * Perform proper fronting and labeling to classify merchandise and participate in store opening/closing tasks as well as cleaning activities on the sales floor to ensure correct merchandise arrangement and store presentation. * Handle customer inquiries by clarifying questions related to product location, specific product type information, function, and pricing to deliver excellent service reflected in counter sales closures; handle customer phone calls to resolve inquiries regarding specific products or orders. * Accurately perform cash register transactions—including cash and card payments—and process returns in accordance with AutoZone’s point-of-sale payment policy to ensure effective sales transaction execution and closing. * High school diploma completed * Prior experience as a warehouse associate, cashier, or general assistant. * Customer service experience preferred. AutoZone Mexico is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores; two distribution centers; a Store Support Center (CAT) located in Monterrey, Mexico; and a Business & Technology Store Support Center (BTSSC) located in Chihuahua. We employ over 16,000 AutoZoners nationwide. Our customer-centric culture and commitment to going above and beyond define our identity—for both our customers and AutoZoners. Working at AutoZone means joining a team that values dedication, teamwork, and growth. Whether you’re helping customers or advancing your professional career, we provide the tools and support to help you succeed and propel your future. AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on skills and competencies without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.