Description
We are seeking a responsible, organized, and proactive Operations Coordinator with experience in coordinating and supervising staff in cleaning, laundry, and maintenance.
* Bachelor's degree in Tourism or related field
* Daily coordination of cleaning, maintenance, laundry, and staff supervision logistics via the accommodation management system.
* Ensure each accommodation is delivered to customers in optimal cleanliness condition with all amenities fully available.
* Manage inventories of linens and cleaning supplies.
* Weekly and monthly quotation for purchasing supplies.
* Review customer reviews on platforms.
* Handle incidents or emergencies arising during guests' stays.
* Honesty and reliability; prompt and effective response to phone calls and WhatsApp messages.
* Ability to anticipate and proactively resolve problems.
* Effective communication skills and courteous interaction with customers and suppliers.
* Availability to respond to emergencies outside regular working hours.
* Prior experience in hospitality and tourism management.
* Application of national and international quality standards in tourism services.
Salary: $18,000.00 - $21,000.00 per month
Workplace: On-site employment