Description
Job Summary:
We are seeking a professional to provide customer support and assistance, manage orders, collaborate with other departments, and support quotation processes, ensuring proper point-of-sale presentation.
Key Highlights:
1. Multi-channel customer support and assistance role
2. Order management and interdepartmental collaboration
3. Support in quotations and point-of-sale presentation
A leading Mexican company specializing in advising and marketing a wide range of high-technology products. We serve the construction, glass and aluminum, interior design, and industrial sectors.
Job Requirements:
* Minimum education: High school diploma.
* Experience: sales, commercial, customer service
* Skills: Passion for sales, strong communication skills, teamwork orientation.
* System proficiency: SAE
* Responsible, committed, proactive
* Minimum 1 year of experience in a similar position.
* Working hours: Monday–Friday, 8:30 AM–6:30 PM; Saturday, 9:00 AM–2:00 PM
* Work location: San Pedro de los Pinos (5 minutes from Metro San Antonio on the Orange Line)
* Borough: Benito Juárez
Main Responsibilities:
· Provide customer support and assistance through various channels (phone, email, chat, in-person, etc.)
· Handle and follow up on order requests and requirements.
· Collaborate with other departments to expedite customer demand and requirements.
· Support the sales department with quotations.
· Ensure proper point-of-sale presentation (cleanliness, organization, pricing, and product display)
WE OFFER:
* Monthly net salary: $12,000
* Statutory benefits
* Savings fund
* Birthday leave (one day off upon reaching one year of service)
Salary: $6,970.00 – $12,000.00 per month
Work location: On-site employment