Job Summary: Responsible for ensuring the proper operation of the technological infrastructure, providing comprehensive support and building the IT department from the ground up. Key Highlights: 1. Opportunity to structure and lead the IT department. 2. Job stability and professional growth. 3. Comprehensive technical support and management of technological infrastructure. **Job Objective:** Ensure the proper operation of the company’s technological infrastructure by providing comprehensive support to users, equipment, networks, and systems, as well as structuring and organizing the IT department from scratch. **Main Responsibilities:** * Preventive and corrective technical support for computer equipment. * Installation and configuration of hardware and software. * Administration and maintenance of networks (routers, switches, cabling). * Support for sales system / point-of-sale system. * Management and maintenance of security cameras and other technological devices. * Inventory control of equipment and software licenses. * Administration of data backups. * Management of user access and basic cybersecurity. * Documentation of processes and proposals for technological improvement. * Coordination with technology vendors. **Requirements:** * Bachelor’s degree or Engineering degree in Systems, Computer Science, or related field. * Minimum 2 years of experience providing comprehensive technical support. * Experience serving as sole or primary responsible for the department (preferred). * Knowledge of networking, basic servers, backups, and security. * Self-motivated, organized, and solution-oriented profile. * Strong analytical and problem-solving skills. **Key Competencies:** * Proactivity * Organization * Results orientation * Strategic thinking * User focus **We Offer:** * Competitive salary (based on experience). * Statutory benefits. * Job stability. * Opportunity to structure and lead the IT department. * Professional growth. Employment Type: Full-time, Indefinite-term Salary: Starting at $12,000.00 per month Benefits: * Option for an indefinite-term contract * Free uniforms Work Location: On-site employment