Job Summary: A leading company specializing in GPS equipment is seeking a Technical Support Assistant (IT) to investigate and resolve complex technical incidents, perform software updates, and optimize system performance. Key Highlights: 1. Growth opportunity 2. Technical support for hardware, software, and networks 3. Investigate and resolve complex technical incidents **CTalento is seeking Technical Support in Tlalpan – Tlalpan, Mexico City** -------------------------------------------------------------------------- A leading company specializing in GPS equipment. Seeking: Technical Support Assistant (IT) Requirements: Technical degree in computer science or systems; bachelor’s or engineering degree in computer science or IT support. One year of experience in technical support for hardware, software, and networks. Responsibilities: * Investigate and resolve complex technical incidents that cannot be addressed at the first-level support tier. * Perform software updates, apply security patches, and optimize system performance. * Maintain accurate and up-to-date documentation of resolved incidents, implemented solutions, and support procedures. * Prepare periodic reports on IT support performance and incident trend analysis. Work location: Tlalpan We offer: Base salary: $12,000 per month Statutory benefits Benefits exceeding statutory requirements Growth opportunity **Desired education level:** High school (upper secondary) **Desired experience level:** Mid-level **Departmental function:** Logistics / Transportation **Industry:** Transportation, Logistics, Supply Chain, and Warehousing **Skills:** * Technical support * Technical support analyst * Technical support assistant *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=697953d037000038002929a5&source=indeed*