OPERATIONAL SOLUTIONS & INFRASTRUCTURE MANAGER

Description

Job Summary: Operations Manager responsible for ensuring efficient execution and technical quality in the elicitation, documentation, standardization, and analysis of operational processes. Key Highlights: 1. Drive the country’s transformation and innovation with unique and strong talent. 2. Be part of the best team in the financial sector. 3. Face new and interesting challenges daily. **Location:** MEXICO CITY, Ciudad de México, MX **Category:** Finance and Operations **Requisition ID:** 120879 **Operations Manager** **(Mexico City)** At Banorte, we seek unique, strong, and extraordinary talent to drive the country’s transformation and innovation, becoming a powerful ally to grow robustly with Mexico. We firmly believe that the combination of solidarity, innovation, respect, loyalty, and responsibility is the perfect formula to become the best team in the financial sector. **Job Objective:** Ensure efficient, timely, and technically sound execution of activities related to the elicitation, documentation, standardization, and analysis of operational processes. The Manager will be responsible for coordinating analysts and specialists, guaranteeing proper application of methodologies, compliance with institutional guidelines, and delivery of accurate information for decision-making. Each day, you will face **new and interesting challenges** in your role, where you will be responsible for executing and supervising the elicitation, documentation, and analysis of operational processes, coordinating the team, ensuring adherence to institutional methodologies, identifying improvements, integrating executive information, collaborating with key areas, and providing timely follow-up on strategic initiatives to enhance efficiency, quality, and institutional compliance. **Requirements:** * Bachelor’s degree in Business Administration, Industrial Engineering, or related fields. * Minimum 2 years of experience in operational processes, process analysis and documentation, continuous improvement, or equivalent functions. * Willingness to travel: Yes, occasionally. * Willingness to relocate: N/A At Banorte, we operate under a principle of equal opportunity. Therefore, we do not discriminate based on age, ethnic origin, nationality, gender, sexual orientation, marital status, social condition, health status, religious beliefs, political doctrine, or disability.