**Position: Logistics Assistant** **Location:** Prol. Bernardo Quintana 300, Centro Sur, 76090 Santiago de Querétaro, Qro. **Modality:** On-site **Schedule:** 9:00 am to 7:00 pm, 1 hour lunch \+ 30 min break; Saturdays from 9:00 am to 2:00 pm **Education:** Recent graduates or final semesters of **Logistics, Business Administration, Industrial Engineering or related fields.** **Main Responsibilities:** * Record service requests (installation, maintenance, uninstallation) in system or logbook. * Review and classify emails and messages, forwarding cases to the Coordinator. * Assist in confirming appointments with customers and technicians. * Keep supplier and technician files organized. * Prepare simple reports on completed and pending services. * Perform basic follow-up on ongoing services and report incidents to the Coordinator. * Handle customer calls and emails with general inquiries, referring more complex cases. * Provide basic information about products, processes, and request statuses. * Log complaints or incidents in the logbook for resolution. * Manage delivery of documents requested by customers (certifications, receipts, etc.). * Assist in preparing materials for customer training sessions. * Archive and keep customer and service documentation up to date. * Carry out administrative support tasks for the department (scanning, form control, etc.). **Desired Profile:** * Recent graduate or final-year student. * Interest in administrative and follow-up work. * Basic knowledge of Excel and email. * Ability to organize information and work in a team. * Service-oriented attitude and effective communication skills. **We Offer:** * Competitive salary according to profile. * Ongoing training. * Growth opportunities within the logistics area. * Positive work environment. **If interested, apply now or send your CV to:** rh@magnitracking.com Subject: *Logistics Assistant* Job Type: Full-time Salary: $8,000\.00 \- $9,000\.00 per month Work Location: On-site position