Field Service Technician

Description

Job Summary: The Field Service Technician is responsible for the maintenance, installation, repair, and enhancement of sterilization equipment, ensuring performance and customer satisfaction. Key Highlights: 1. Maintenance and repair of advanced medical equipment. 2. Independence and teamwork for results-driven outcomes. 3. Professional development in an essential technological field. The **Field Service Technician** is responsible for performing preventive maintenance, installation, uninstallation, repair, technical bulletins, or enhancement of Advanced Sterilization Products-branded equipment within designated areas and boundaries. Responsible for maintaining all equipment and systems to meet defined product performance metrics, ensuring customer satisfaction. **Responsibilities and Duties** Under limited supervision and in compliance with all applicable government laws and regulations and ASP policies, procedures, and guidelines, this position: * Performs preventive maintenance, installation, uninstallation, repair, technical bulletins, or enhancement of Advanced Sterilization Products-branded equipment within designated areas and boundaries. Responsible for maintaining all equipment and systems to meet defined product performance metrics, ensuring customer satisfaction. * Identifies root cause(s) using comprehensive diagnostic processes and implements appropriate corrective actions adhering to the defined service process. * Maintains all records associated with their role per regulatory requirements. This includes following service support procedures. * Responsible for maintaining, diligently and accurately managing all assigned company assets, which may include, but are not limited to: tools, parts inventory, company vehicle, computer, and accessories. * Responsible for communicating business-related issues or opportunities to the next level of management. **Education:** * Professional degree: Bachelor’s degree in Engineering / Operations / Business, or a related field. **Years of Related Experience:** Preferred: 1 year of experience in technical service, supply chain / customer service, and/or sales. **Knowledge, Skills, Competencies, Certifications/Licenses, and Affiliations:** (Include any computer skills, regulatory knowledge, certification, license, language ability, behavioral and cognitive capabilities, etc.) * Analysis and interpretation * Building effective relationships * Communication and presentation skills * Independence * Teamwork * Results- and performance-driven mindset * Sense of urgency * Follow-up and control * English proficiency **Travel: 75% Domestic** All employees are required to comply with applicable laws, regulations, standards, ASP policies, and procedures. This job description is designed to provide essential information to understand the scope of this position and is not intended to be an exhaustive list of skills, efforts, obligations, responsibilities, or working conditions related to this role. Employees must follow any other instructions and perform any other job-related tasks as reasonably assigned by their supervisor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. **Fortive Corporation Overview** Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high\-impact fields like workplace safety, build environments, and healthcare. We are a global industrial technology innovator with a startup spirit. Our forward\-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission\-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care. We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating. Fortive: For you, for us, for growth. **About Advanced Sterilization Products** ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low\-temperature hydrogen peroxide sterilization technology.ASP’s mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP’s products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. **Bonus or Equity** This position is also eligible for bonus as part of the total compensation package. ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low\-temperature hydrogen peroxide sterilization technology.ASP’s mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP’s products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. NoneThis position is also eligible for bonus as part of the total compensation package.