IT Coordinator

Description

At Parks Industrial, we are seeking an **IT Coordinator** to ensure the proper operation of the technological infrastructure and provide support for corporate needs, contributing to operational continuity and continuous improvement of technology services. This position actively participates in coordinating technology projects, user support, vendor follow-up, and operational management of platforms and infrastructure. **Key Responsibilities:** * Coordinate daily operations of infrastructure, systems, and technical support. * Track incidents, requests, and preventive/corrective maintenance activities. * Participate in technology improvement and digital transformation projects. * Coordinate technology vendors and ensure appropriate service levels. * Support the administration and control of technology inventory, licenses, and access rights. * Generate reports and documentation of processes/scope for the department. * Ensure compliance with internal policies and information security best practices. * Collaborate and create synergies with stakeholders. **Required Profile:** * Bachelor's degree in Computer Science, Systems Engineering, or related field. * 3–5 years of experience in IT, technical support, infrastructure, or technology coordination roles. * Knowledge of technical support, networks, infrastructure, system administration, and vendor management. * Experience participating in technology projects and continuous improvement initiatives is desirable. * Strong organizational, tracking, problem-solving, and service-oriented skills. * Experience in structured corporate environments will be considered a plus. **Compensation:** * Competitive compensation package aligned with experience. * Benefits exceeding statutory requirements. * 100% on-site position at Samara Corporate Office.