Butler

Description

Job Summary: PAM Hotels is seeking a Butler to provide personalized attention and service to members, executing and auditing benefits before and during their stay. Key Highlights: 1. Luxury personalized attention and service 2. Career opportunities and professional growth 3. Diverse and inclusive work environment PAM Hotels is a luxury hotel group operating in various tourist destinations including Mexico, the Dominican Republic, and the United States. We are looking for your talent as: Butler **Objective:** To deliver personalized attention and service to members, executing and auditing benefits in accordance with the contract, prior to and during their stay. **Requirements:** * Bachelor’s degree in Administration, Hospitality, or related field. * English proficiency at 95% (spoken and written) * Portuguese proficiency at 60% (spoken and written) – desirable **Technical Skills:** * Advanced English proficiency. * 1 year of customer service experience. * Proficiency in Microsoft Office Suite. **Desirable:** * Intermediate Portuguese. * Knowledge of Timeshare and/or Vacation Club operations. * Familiarity with AAA and/or Forbes standards. **We Offer:** * Benefits and perks exceeding legal requirements (grocery vouchers, savings fund, life insurance, uniforms, transportation, and meals) * Career development plan At PAM Hotels, we provide equal employment opportunities, respecting gender identity and expression, without distinction based on age, race, religion, nationality, ancestry, pregnancy, disability, medical condition, marital status, sexual orientation, etc. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new talent.