Job Summary: Deliver an exceptional experience to prospective patients by guiding them with integrity through the enrollment process for our healthcare services. Key Highlights: 1. Proven experience in consultative sales, preferably in healthcare. 2. Focus on empathetic and persuasive communication to transform lives. 3. Opportunity for growth and continuous skill improvement. **Job Objective:** Deliver an exceptional experience to prospective patients through clear, empathetic, and persuasive communication, guiding them with integrity through the enrollment process for our healthcare services. **Key Responsibilities:** * Respond promptly, warmly, and professionally to calls, messages, and inquiries from prospective patients. * Conduct strategic follow-ups to foster patient engagement with their health journey. * Apply established sales scripts and protocols, adapting them intelligently using emotional intelligence for each case. * Accurately and timely record and update prospect information in the CRM system. * Coordinate initial assessment appointments and ensure patients arrive informed and motivated. * Collaborate with the clinical team to ensure a seamless transition from commercial to care operations. * Actively participate in training sessions, role-plays, and feedback sessions to improve communication and closing skills. * Meet and exceed key performance indicators (conversions, follow-ups, appointment attendance, etc.). **Ideal Candidate Profile:** * **Education:** Minimum high school diploma; preferred background in sales, communications, or related fields. * **Experience:** * **Proven consultative sales experience is mandatory** (minimum 1 year), preferably in healthcare, wellness, or service industries. * Experience handling objections, closing sales, and post-contact follow-up is highly valued. * **Key Skills:** * Active listening and persuasive communication. * Ability to ethically generate urgency and convey value. * Impeccable organization and follow-up. * Empathy, patience, and service orientation. * Basic proficiency with digital tools and CRM systems. **Expected Culture and Attitude:** * Proactivity, accountability, and results orientation. * Commitment to the mission of transforming lives through healthcare. * Willingness to learn, receive feedback, and continuously improve. * Positive, resilient, and collaborative attitude. Employment Type: Full-time Salary: $9,705.03 - $12,542.57 per month Benefits: * Salary increases Work Location: On-site