Customer Service

Description

We are seeking an **In-house** candidate to join our **Customer Service** team. The candidate will be responsible for providing support and follow-up on operational processes within the plant, ensuring proper coordination with drivers, customers, and internal departments. **Main Responsibilities** * Monitor and track vehicles using GPS. * Track routes and control deliveries. * Maintain constant communication with drivers and plant personnel. * Record and manage incidents. * Prepare service and performance reports. * Support administrative activities related to logistics and transportation. **Requirements** * Education: Technical degree or bachelor’s degree in **Transportation, Logistics, or related field**. * Minimum **1 year** of experience in: * GPS tracking and vehicle monitoring. * Working within **production plants**. * Supporting **drivers**. * Using **continuous improvement tools**. * Proficiency with **computer and printer**. * Basic or intermediate English (preferred). **Skills and Competencies** * Teamwork. * Initiative and self-management. * Proactivity. * Problem-solving. * Effective communication and service-oriented attitude. **Work Schedule:** * Afternoon shift \- 2:00 pm to 10:00 pm Employment Type: Full-time Salary: $16,000\.00 \- $18,000\.00 per month Application Question(s): * What is your pre-tax salary expectation? * Are you available to work the afternoon shift? Education: * Completed higher technical education (preferred) Experience: * Freight transportation companies: 2 years (required) * Logistics customer service: 2 years (required) Work Location: On-site employment