WORKSHOP SUPERVISOR

Description

Job Summary: Coordinate and supervise daily mechanical workshop activities, managing technical staff, ensuring service quality, and satisfying customers. Key Highlights: 1. Leads and trains the workshop's technical staff 2. Ensures service quality and customer satisfaction 3. Manages inventory and administers the workshop efficiently Job Posting WORKSHOP SUPERVISOR Location: Toluca, Mexico Company: TURBO LIDERES DE MEXICO Posted on April 2, 2025 Valid until July 2, 2026 Net Monthly Salary $14,000\.00 \- $16,000\.00 Apply Reference Number: 20803774 Description "Supervise and coordinate daily mechanical workshop activities. Assign tasks to technical staff according to their skills and workload. Train staff on new techniques, tools, and best practices. Track reports, failures, and delivery deadlines. Maintain 100% focus on customer service and follow up on customer complaints and suggestions. Open work orders, supervise repairs performed, and invoice work orders. Verify the quality of services rendered and ensure adherence to delivery timelines. Prepare technical and administrative reports (staff performance, productivity, incidents, etc.). Maintain absolute order and cleanliness within the workshop facilities, effectively controlling tool inventory. Monitor technicians' working hours and manage shift distribution or rotation. Timely request spare parts and tools from the administrative supervisor as needed to execute issued service orders. Efficiently manage spare parts and consumables stock. Report any anomalies detected inside or outside the workshop related to company operations directly to the immediate supervisor. Manages departmental KPIs" . Requirements * Required academic level: Technical degree * Academic status: Graduated * Required field of study (related fields): Accounting * Experience: 2 \- 3 years as WORKSHOP SUPERVISOR * Knowledge and tools: + STUDY AND ANALYSIS OF CUSTOMERS FOR CREDIT LINE + INVOICING V4\.0 + VALIDATE AND PROCESS PAYMENT COMPLEMENTS + AUTOMOTIVE INDUSTRY KNOWLEDGE + COLLECTIONS (ACCOUNTS RECEIVABLE AND ACCOUNTS PAYABLE ON TIME AND AS REQUIRED) + INVOICE CANCELLATIONS (SAT AND SYSTEMS) + ESSENTIAL KNOWLEDGE OF SAT KEYS + CREDIT NOTES * Language(s): + None * Skills and competencies: + Logical-Mathematical Reasoning + Communication + Customer Orientation + Negotiation + Teamwork + Proactivity + Results Orientation + Commitment * Candidate availability: + No travel required Schedule Some days Full-time 08:00 \- 18:00 Schedule clarification: WORK SCHEDULE TO BE CONFIRMED DIRECTLY DURING INTERVIEW Functions and responsibilities * Knowledge of the automotive sector, especially in mechanical services and spare parts The company offers * MEDICAL INSURANCE * BONUS PAYMENT (AGUINALDO) * VACATIONS * VACATION BONUS * Indefinite-term employment contract Recruitment process * Recruitment process start date: May 8, 2026 * Recruitment process duration: 1 Week