Customer Service Representative

Description

Summary: This role involves responding to customer inquiries, providing accurate information about products and services, and efficiently resolving customer concerns. Highlights: 1. Respond to customer inquiries via phone, email, chat, or in-person 2. Provide accurate information about products, services, and policies 3. Listen to customer concerns and resolve issues efficiently **1\. Job Title :** Analyst 2\. Job Summary : Customer Service Agent 3\. Experience : 0 \- 2 years 4\. **Required Skills :** Technical Skills: Customer Service Brand Communication Domain Skills: 5\. Nice to have skills : Domain Skills: 6\. Technology : Custom Service 7\. Shift : Day 8\. **Responsibilities :** Respond to customer inquiries via phone email chat or in\-person. Provide accurate information about products services and policies. Listen to customer concerns and resolve issues efficiently 9\. Job Location : Primary Location : MXJAGUAA01(ITMEX Guadalajara JA\-Aviacion\-COG) Alternate Location : NA NA Alternate Location 1 : NA NA 10\. **Job Type :** Jr. Analyst \- Operational Exc \[75BP08] 11\. Demand Requires Travel? : No 12\. **Certifications Required :** NA