**Profile oriented toward logistics, customer service, and operational coordination** Professional with experience in operational coordination, customer support, and administrative follow-up. Focused on ensuring operational efficiency, compliance with SENASICA procedures, and proper coordination among customers, customs agencies, and service providers. **Customer Support and Customs Coordination** * Provide customer, customs broker, and customs agency support and follow-up. * Coordinate receipt, validation, and review of documentation required for SENASICA procedures. * Follow up on inquiries related to services, operations, facilities, and maneuver scheduling. * Maintain constant communication with customs agencies to update schedules, requirements, and cargo status. * Manage calls, emails, and operational requests efficiently and professionally. * Validate container information and status using internal platforms such as OISA. **Administrative and Operational Control** * Manage purchase orders and sales orders related to PVI operations. * Track billing, operational expenses, and coordination with suppliers. * Monitor incidents, attendance lists, and overtime for operational staff. * Assist with administration of documentation and internal reporting. * Maintain updated administrative and operational records of services rendered. Salary: $10,497\.00 \- $13,222\.00 per month Benefits: * Savings fund * Major medical expense insurance * Life insurance * Company-provided mobile phone * Complimentary uniforms * Grocery vouchers Workplace: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
