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Support Executive–Service Analyst
MXN 8,300/month
Indeed
Full-time
Onsite
No experience limit
No degree limit
Magisterio Nacional 161, Tlalpan Centro II, Tlalpan, 14000 Ciudad de México, CDMX, Mexico
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Description

***Company participating in payment networks and electronic transaction systems is seeking:*** ***Support Executive–Service Analyst.*** * **SALARY: $8,300 NET** * **SCHEDULE:** Monday to Friday: 9:00 a.m. to 4:00 p.m., and Saturdays: 9:00 a.m. to 2:00 p.m. * Statutory benefits ***REQUIREMENTS:*** * Gender: Unrestricted * Education: High school diploma or incomplete undergraduate degree * Experience: Not mandatory, but desirable in similar roles, call centers, telephone support, or service desks ***RESPONSIBILITIES:*** * Address operational needs that support the daily service area closing processes, ensuring no services remain unclosed, unvalidated, or lacking corrective or supplementary actions * Validate evidence uploaded into the system * Report inconsistencies between records and supporting evidence * Monitor the closure process for all services attended or currently being handled * To standardize the team supervisors’ working hours, manage service closures, status changes, model changes, report modifications, client communications, and any other operational activities enabling timely closure within service windows Employment type: Full-time Salary: $8,300.00 per month Benefits: * Savings account * Option for an indefinite-term contract Work location: Onsite

Source:  indeed View original post
Juan García
Indeed · HR

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