Data Analyst - Telecom

Description

Job Summary: Nuxiba is seeking a Telecom Data Analyst and Controller with an administrative-technical focus and strong analytical capabilities in technology-driven environments for resource administration and regulatory compliance. Key Highlights: 1. Management of trunk lines, public IPs, and ANI's 2. Processing management and dashboard creation 3. Handling requests and ensuring regulatory compliance with the IFT At **Nuxiba**, a leading software and telecommunications company, we are looking for a **Telecom Data Analyst and Controller** with an administrative\-technical orientation and high analytical capacity in technological environments. **PROFILE:** * Bachelor's degree or Engineering in IT, Telecommunications, Communications and Electronics, Computer Systems, or related field. * Experience in data analysis and SQL database management * Knowledge of IFT regulatory processes * **Applied knowledge in managing trunk lines, public IPs, and ANI's** * Trunk line administration in Asterisk. * Strong organizational skills, report generation, processing management, dashboard creation, and analytical capability. **RESPONSIBILITIES:** * Organize, request, and administer service and carrier resource **activations, deactivations, and modifications**. * Administer and control inventories of associated resources in the CRM, including: Trunk lines, public IPs, network segments, ANI’s * Administer Gateway Trunk Lines (Asterisk). * Manage changes related to telecommunications infrastructure. * Handle and follow up on IFT requests, including: Number portability, Electronic Window. * Provide attention, validation, and follow-up on Security and Justice requirements, ensuring: Timely initial response, accurate and complete information submission, evidence of regulatory compliance * Perform administration and support for the NEON CDR or Billing application. * Assist in reconciling customer telephony consumption data. **WE OFFER:** * Base salary commensurate with experience * Monday to Friday, 9\-18:00 hrs during probation period // Afterward, rotating shifts: Morning shift: Monday to Friday, 09:00 to 18:00 hrs; Evening shift: Monday to Friday, 11:00 to 20:00 hrs * **On-call coverage required** **twice per month on weekends**, according to team availability calendar. * Hybrid work model (3 days office, 2 days remote + on-call) * Grocery vouchers * 30 days' year-end bonus * Work location: Narvarte neighborhood, Benito Juárez, CDMX Employment type: Full-time, indefinite term Salary: $13,000\.00 \- $14,000\.00 per month Benefits: * Grocery vouchers Application question(s): * Have you worked under IFT regulatory processes? * Proficiency/experience with Asterisk Workplace: Hybrid remote work in Benito Juárez, CDMX