Bilingual Passenger Service Agent

Description

Position Summary: A leading airport services company is seeking a Bilingual Traffic/Passenger Service Agent to assist passengers, verify reservations, manage baggage, and coordinate boarding and arrivals. Key Responsibilities: 1. Passenger assistance at the airport 2. Boarding and deplaning management 3. Reservation and baggage verification A prominent airport services company requires: **Bilingual Traffic/Passenger Service Agent** Requirements: Minimum education: Upper secondary education \- Technical Professional Education (Tourism-related preferred) 6 months to 1 year of customer service experience (preferably with airlines) English proficiency: Intermediate\-Advanced — MANDATORY Flexible availability (monthly rotating schedule) Responsibilities: Receive and inform passengers at the airport. Verify passenger reservations. Receive and weigh baggage according to company regulations. Monitor passenger boarding. Receive arriving flights. Check special requirements for deplaning and provide cabin crew with relevant information regarding boarded passengers. Offered: Gross monthly salary: $15,158\.00 Statutory benefits; 100% payroll registration with IMSS Starting from the third month of employment: Food vouchers: $410\.40 Punctuality and attendance bonus — $1,125\.00 in food vouchers Savings fund contribution of 5% beginning at the third month worked Work location: MONTERREY INTERNATIONAL AIRPORT. Position type: Full-time Salary: $15,000\.00 \- $16,000\.00 per month Benefits: * Eligibility for indefinite-term contract * Life insurance * Complimentary uniforms * Food vouchers Relocation/moving capability: * Monterrey, N.L.: Ability to commute to work without difficulty or plan relocation prior to starting employment (Desirable) Application question(s): * At which companies (airlines) have you previously worked? * What is your schedule availability? Education: * Completed high school diploma (Desirable) Experience: * Airport industry: 1 year (Desirable) Language: * Intermediate\-Advanced English (Desirable) Willingness to travel: * 25% (Desirable) Workplace: On-site employment