Job Summary: We are seeking a customer service professional to handle inquiries, resolve issues, and coordinate with departments, contributing to the company's success. Key Highlights: 1. Effectively manage customer inquiries and issues 2. Coordinate with different departments to resolve concerns 3. Analyze service trends and propose improvements **We are looking for a person for the Customer Service role at Procables de México S de RL de CV.** **Responsibilities** * Effectively manage customer inquiries and issues. * Coordinate with different departments to resolve customer concerns. * Analyze customer service trends and propose improvements. * Maintain an up-to-date record of customer interactions. * Serve customers in person, via email, phone calls, or messages. * Prepare reports. **Benefits** * Monthly take-home salary * Weekly payment * Statutory benefits * Schedule: Monday to Friday, 8 AM to 6 PM * Saturday, 9 AM to 2 PM * Work tools **Requirements** * Prior experience in customer service. * Familiarity with communication tools and CRM systems. * Ability to work both remotely and on-site. * Problem-solving skills and attention to detail. Employment certificates from most recent jobs * This opportunity to contribute to the success of Procables de México S de RL de CV is unique and offers room for professional growth.
Juan García
Indeed · HR
Juan García
Indeed · HR
