Receptionist (Veterinary Clinic)

Description

Job Summary: We are seeking an organized, warm, and solution-oriented receptionist who will be the first face of our veterinary clinic, delivering an exceptional experience to patients and their owners. Key Highlights: 1. Be the first face of a veterinary clinic 2. A key point connecting clients, veterinarians, and daily operations 3. Enjoy an excellent work environment *Do you love animals and have experience in customer service and administrative processes?* *We are looking for an organized, warm, and solution-oriented person who will be the* ***first face of our veterinary clinic*** *and help deliver an exceptional experience to our patients and their owners.* **What will you do in this role?** You will serve as the key liaison between clients, veterinarians, and daily operations. Your main responsibilities will include: * In-person, telephone, and WhatsApp customer service * Management and control of the medical schedule (appointments, confirmations, rescheduling) * Registration and updating of patient records * Service billing, handling of payment terminals, and cash management * Electronic invoicing * Daily cash reconciliation and basic income tracking * Follow-up on appointments, vaccinations, and pending services * Coordination of patient flow in the waiting area * General administrative support at the front desk **What are we looking for in you?** * Completed high school education * Minimum of 5 **years of experience in reception and customer service** * Experience in **electronic invoicing and administrative processes** * Proficiency in **Microsoft Office and administrative systems** * Experience handling cash and performing daily cash reconciliations * Preferred: Experience in veterinary clinics or working with animals **Key Skills** * Excellent customer interaction (genuine empathy) * Organization and follow-up * Sense of urgency * Clear and professional communication * Problem-solving ability * Ability to work under pressure * Discretion and responsibility Available Shifts: **Morning Shift:** Monday to Friday, 8:00 AM – 2:30 PM Weekends, 9:30 AM – 2:30 PM (rotating days off) **Evening Shift:** Monday to Friday, 2:30 PM – 9:00 PM Weekends, 9:30 AM – 2:30 PM (rotating days off) **We Offer** * Salary up to **$13,200 monthly** * Weekly salary payments * Statutory benefits * Job stability * Excellent work environment ***Most Important Plus*** *We seek someone with a* ***genuine passion for animals****, who understands the sensitivity of the veterinary environment.* Salary: Up to $13,000\.00 per month Application Question(s): * How long does it take you to commute from home to the La Minerva area? Education: * Completed high school diploma (Mandatory) Experience: * Receptionist: 2 years (Mandatory) * Appointment scheduling (physical and virtual): 2 years (Mandatory) * Electronic invoicing: 2 years (Mandatory) Work Location: On-site employment