Security Manager

Description

Summary: The Security Manager defines, implements, and oversees the company’s comprehensive asset protection strategy, ensuring safety and business continuity through risk prevention, incident investigation, and a security-driven culture. Highlights: 1. Lead asset protection strategy, risk prevention, and incident investigation. 2. Ensure facility, employee, product, and transportation security. 3. Drive a strong security culture and manage key stakeholders. Job Title: **Security Manager** **Location:** Mexico City, Mexico **Reports to:** CFO Mexico **Matrix reporting:** Reports functionally to Regional Security Manager (Swiss Markets) **Contract:** Permanent, Full\-time As a security Manager you will be in chrage of define, implement, and oversee the company’s comprehensive **asset protection strategy**, ensuring the safety of facilities, employees, products, and transportation processes, including import/export and customs. The **Security Manager** safeguards business continuity through risk prevention, control, incident investigation, and the reinforcement of a security\-driven culture, while ensuring full compliance with legal, regulatory, and corporate requirements. **Key Responsibilities** ------------------------ Asset Protection * Design and execute the corporate asset protection strategy, addressing internal and external risks that may impact the company’s physical, financial, and reputational assets. * Establish policies, procedures, and performance metrics to prevent theft, fraud, sabotage, or information leakage. * Lead internal investigations of security incidents, ensuring documentation, traceability, and compliance with legal standards. * Collaborate with Compliance, Legal, and Audit to guarantee alignment with local and international regulations. Facility Security * Ensure the protection of corporate offices, distribution centers, retail stores, warehouses, and other facilities. * Supervise CCTV systems, alarms, access control, electronic patrols, perimeter barriers, and evacuation protocols. * Conduct vulnerability assessments of critical infrastructure and coordinate security technology improvement projects. * Develop business continuity and resilience plans for emergencies (fires, natural disasters, sabotage, external threats). Employee Security * Develop and implement protection and crisis response protocols for employees (threats, workplace violence, harassment, kidnapping, or high\-risk travel). * Deliver continuous training programs on personal security, crisis management, and prevention culture. * Coordinate with Human Resources and Occupational Health to manage sensitive cases while maintaining confidentiality. * Oversee security protocols for corporate events and travel involving key personnel. Product and Transportation Security (including Customs) * Design and implement **Loss Prevention programs** to protect high\-value products throughout the supply chain. * Define and monitor **secure transport routes**, coordinating with logistics providers, carriers, and customs brokers. * Ensure compliance with international supply chain security standards (CTPAT, BASC, OEA, ISO 28000\). * Establish strict controls at critical points (loading, transit, customs clearance, final delivery) to minimize theft, tampering, or smuggling risks. * Investigate incidents of theft or loss during transit, coordinating with law enforcement and developing preventive countermeasures. Leadership and Stakeholder Management * Lead and develop internal security area and manage third\-party providers, ensuring consistent service quality. * Administer the corporate security budget, optimizing costs while prioritizing high\-impact initiatives. * Build and maintain strategic relationships with local authorities, law enforcement, customs entities, and international security organizations. * Represent the company in industry forums and committees related to corporate and supply chain security. * Provide executive\-level reporting and security KPIs to the Executive Committee and Risk Board. Cybersecurity \& Information Protection * Collaborate with IT and Information Security to align physical and cybersecurity strategies, ensuring comprehensive asset protection. * Identify and mitigate risks related to security systems and digital infrastructure (e.g., access control, CCTV, connected devices). * Support the implementation of information security policies and participate in the management of cyber\-related incidents. Security Awareness, Training \& Culture * Design and implement a comprehensive security awareness program covering asset protection, personal safety, loss prevention, supply chain security, and cybersecurity. * Ensure all employees receive mandatory training tailored to their role and risk exposure (e.g., retail staff, logistics teams, corporate employees, leadership). * Develop specialized training for high\-risk roles, including transport personnel, warehouse staff, and employees involved in international trade and customs operations. * Promote a strong security culture through continuous communication, campaigns, simulations, and drills (e.g., emergency response, crisis scenarios, phishing awareness). * Monitor training effectiveness through KPIs, audits, and assessments, ensuring continuous improvement and compliance with corporate standards. **What are we looking for?** ============================ * Bachelor’s degree in security, Business Administration, International Trade, Law, or related fields. * Certifications in **Asset Protection, Loss Prevention, or Supply Chain Security** (CTPAT, BASC, ASIS CPP, OEA, ISO 28000\) strongly preferred. * 7\+ years of local experience (Mexico) in **corporate, asset, or supply chain security**, ideally within multinational companies in retail, luxury, FMCG, or international trade. * Proven track record in security policy design, loss prevention, transportation, and customs security. * Expertise in crisis management, business continuity, and organizational resilience. * Strong experience liaising with authorities and leading sensitive internal investigations. * **Strategic Vision:** ability to anticipate risks and design comprehensive security plans. * **Leadership:** effective management of internal and external security stakeholders in complex, multicultural environments. * **Decision\-Making Under Pressure:** strong capability to react and resolve crises promptly. * **Negotiation \& Stakeholder Engagement:** adept at working with authorities, customs, logistics providers, and law enforcement. * **Integrity \& Confidentiality:** ethical management of sensitive information and high\-risk situations. * Fluency in Spanish \& English mandatory. French is a plus.