Implementation and Processes Project Manager

Description

Position Summary: We are seeking an Implementation and Processes Project Manager to plan, coordinate, and monitor new business projects, ensuring execution and documentation of processes for scaling. Key Highlights: 1. Leadership in implementing new businesses and strategic processes. 2. Coordination of multidisciplinary teams and process documentation. 3. Opportunity for operational process improvement and standardization. We are a wholesale mobile phone distributor with nationwide presence and operations within Nuevo León. We are currently looking for a ***"Implementation and Processes Project Manager"*** **Position Objective** Plan, coordinate, and monitor new business implementation projects, ensuring initiatives are executed on time, within scope and quality, and that resulting processes are clearly defined, properly documented, and operationally ready for scaling. **Main Responsibilities** * Provide end-to-end monitoring of new business implementation or strategic initiative projects. * Develop project plans (scope, schedule, responsibilities, risks, deliverables). * Coordinate across various involved departments (operations, sales, IT, finance, external vendors, etc.). * Document operational processes arising from implementations (AS IS / TO BE). * Identify opportunities for process improvement and standardization. * Ensure implemented processes are clear, replicable, and measurable. * Monitor project milestones, dependencies, and risks. * Facilitate progress and status meetings with stakeholders. * Support project transition to operations (handover). * Assist in defining basic process performance indicators (KPIs). * Document learnings and lessons learned from each implementation. **Desired Education** * Bachelor’s degree in: Industrial Engineering / Systems Engineering / Information Technology / Business Administration / Business Management Engineering / Economics or related fields **\*\*Preferred:** * Postgraduate degree or diploma in Project Management, Process Management, or Continuous Improvement. * Desired certifications (not mandatory but highly valued): * Scrum Fundamentals / Scrum Master; PMP (Project Management Professional) or CAPM; ITIL (basic or intermediate level) * Process-related certifications: BPM (Business Process Management); Lean / Lean Six Sigma (Yellow or Green Belt) **Required Experience** ***2 to 4 years of experience in:*** * Project management and monitoring. * Implementation of new processes, products, or services. * Experience working with: * Startup, pilot, or implementation projects. * Coordination of multidisciplinary teams. **Preferred Experience in:** * Service companies, fintech, retail, technology, or startups. * Projects involving external vendors or technological platforms. **Technical Knowledge** * Project management methodologies (traditional and/or agile). * Process mapping and documentation (flowcharts, BPMN, SIPOC). * Development of schedules and task tracking. **Tools Proficiency Includes:** * Excel / Google Sheets * PowerPoint / Google Slides * Project management tools (Asana, Monday, Jira, Trello or similar). *Located two blocks from Alameda, downtown Monterrey* **Working hours: Monday to Friday, 8 AM to 6 PM; only two Saturdays per month, 9 AM to 1 PM.** **We Offer:** * Christmas bonus (Aguinaldo) * Profit sharing * Vacation bonus (Prima vacacional) * IMSS, INFONAVIT * Annual bonus Employment type: Full-time Salary: $28,000\.00 \- $40,000\.00 per month Workplace: On-site employment