Summary: Seeking a Mid-Level QC Manual Engineer for manual QA, end-to-end workflow validation, API validation, backend data verification, and production issue troubleshooting. Highlights: 1. Focus on manual QA and end-to-end workflow validation 2. Opportunity for API and backend data verification 3. Troubleshoot and resolve production issues **Job Description** We are seeking a Mid\-Level QC Manual Engineer to support a live production hiring\-event platform used by customers. This role focuses on manual QA, end\-to\-end workflow validation, regression testing, API validation, backend data verification, production issue troubleshooting, defect documentation, and release validation. Enterprise experience strongly preferred. **Key Responsibilities** * Analyze and troubleshoot production issues impacting live customer workflows. * Perform functional, regression, and end\-to\-end testing across hiring\-event workflows. * Validate APIs and backend integrations using Postman. * Test REST APIs and verify response behavior, backend integrations, and service interactions. * Use SQL to validate backend data, troubleshoot inconsistencies, and verify test outcomes. * Reproduce, document, and track defects, test results, and workflow issues in Jira. * Support testing of architecture changes, integrations, enhancements, and platform releases. * Investigate frontend and network issues using browser developer tools. * Collaborate with Product, Engineering, Support, and business\-facing teams to resolve customer issues. * Monitor production behavior and support incident triage and validation. * Help ensure timely issue resolution while supporting SLA expectations. **Qualifications** **Must\-Have Skills** * 3\-5 years of strong manual testing experience. * Experience validating end\-to\-end workflows and user functionality. * Experience with regression testing to ensure platform stability after releases and enhancements. * Hands\-on experience using Postman for API testing and response validation. * Experience testing REST APIs and validating backend integrations or services. * Strong SQL skills for backend data validation, troubleshooting, and test verification. * Experience documenting defects, test results, and workflow issues in Jira. * Ability to collaborate effectively with cross\-functional teams including Product, Engineering, and Support. * Experience working within Agile/Scrum environments, including sprint cycles, testing ceremonies, and release validation. * Strong understanding of product functionality, user workflows, and business requirements. * Ability to identify, design, and execute relevant test cases based on product requirements and business problems. * Ability to interpret product needs and translate them into effective testing scenarios and validation plans. * Experience with WCAG standards and accessibility tooling. * Experience investigating frontend and network issues using browser developer tools. * Ability to support production issue troubleshooting and incident validation for customer\-facing workflows. **Nice\-to\-Have Skills** * Experience using Datadog for log review, monitoring, and troubleshooting. * Familiarity with Kafka and asynchronous workflow validation. * Exposure to MongoDB or other NoSQL databases for backend data validation. * General understanding of CI/CD pipelines, deployment processes, and release validation activities. * Experience working with SaaS platforms or customer\-facing or employer\-facing applications. **Additional Information** **Required Tools \& Platforms** * Postman * REST APIs * SQL * Jira * WCAG standards and accessibility tooling * Browser developer tools * Agile/Scrum workflows **Location, Time \& Engagement** * Remote role for candidates located in LATAM. * Must be able to support U.S. timezone coverage across PST, MST, CST, or EST. * Full\-time contract engagement at 40 hours per week. * 100% allocation expected. * Engagement currently runs through March 31, 2027\.
Juan García
Indeed · HR
Juan García
Indeed · HR
