SERVICE CONTROLLER

Description

Job Summary: An Automotive Agency is seeking a Service Controller to coordinate and manage documentation and processes related to technical service and billing. Key Responsibilities: 1. Weekly report coordination and service order control. 2. Billing management and communication with service advisors. 3. Updating customer agreements for special rates. The Automotive Agency is looking for your talent as: **SERVICE CONTROLLER** Requirements: Education: High School Diploma Experience: 1–2 years in a similar position **Responsibilities:** * Prepare weekly work reports per workshop technician, repair by process, and parts used, to generate reports for the Service Manager and to calculate corresponding payments to technicians based on hours/work completed. * Register and maintain service order and work-per-technician control to generate work reports, progress tracking, and productivity analysis. * Forward service work orders to billing so that appropriate charges are applied according to work performed on the vehicle. * Notify service advisors of any changes in completion time due to additional work required on the vehicle, parts shortages, etc., so they may inform the customer. * Receive service orders issued to customers to initiate the billing process. * Prepare and update the list of customers with whom agreements exist to apply discounts or special rates at billing time. Employment Type: Indefinite-term position Salary: $11,000.00 – $13,000.00 per month Work Location: On-site employment