Job Summary: Advise and assist customers in the automotive service department, schedule appointments, manage service orders, and supervise repairs to ensure customer satisfaction. Key Responsibilities: 1. Customer service and consultation in automotive service 2. Appointment and service/repair order management 3. Vehicle service supervision to ensure customer satisfaction **Requirements:** * Customer service experience * Knowledge of automotive parts and related fields (preferred) * Flexible availability Responsibilities: * Provide consultation and assistance to customers of the dealership's Service Department * Schedule appointments for customers bringing their vehicles into the workshop * Prepare service and/or repair orders, and provide cost and estimated completion time estimates * Address and follow up on all customer complaints and/or concerns from the service department * Supervise proper vehicle service and/or repair to ensure customer satisfaction * Attend training courses provided by the automobile manufacturer (plant) WE OFFER: * Base salary * Commissions * Life insurance * Statutory benefits * Meal vouchers
Juan García
Indeed · HR
Juan García
Indeed · HR
