SALES REPRESENTATIVE

Description

Position Summary: Supports store operations through sales, merchandise restocking, and customer service to meet operational and commercial performance metrics. Key Responsibilities: 1. Support for in-store operational floor activities 2. Merchandise restocking and planogram execution 3. Customer service and cash register transaction processing Provide support for in-store operational floor activities by executing operational processes related to sales, merchandise restocking, and customer service as established by AutoZone, collaborating effectively to achieve assigned store operational and commercial performance metrics. * Restock merchandise on the sales floor, in overflow areas, and in trucks, following applicable restocking guidelines. * Execute correct planograms; * Scan merchandise to complete inventory counts; * Perform proper front-facing and labeling to categorize merchandise, and participate in opening and closing tasks as well as sales floor cleaning activities to ensure accurate merchandise presentation and overall store appearance. * Deliver customer service by addressing inquiries regarding product location, specific product type information, functionality, and pricing, thereby providing excellent service reflected in point-of-sale transaction closures; also handle customer phone calls to resolve questions about specific products or orders. * Accurately process cash register transactions involving cash or credit/debit cards, and manage returns in compliance with AutoZone’s cash register policy to ensure effective payment processing and sales transaction closure. * High school diploma or equivalent completed * Prior experience as a warehouse associate, cashier, or general assistant. * Customer service experience preferred. AutoZone Mexico is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores; two distribution centers; a Store Support Center (CAT) located in Monterrey, Mexico; and a Business & Technology Store Support Center (BTSSC) located in Chihuahua. We employ over 16,000 AutoZoners nationwide. Our customer-centric culture and commitment to going the extra mile define our identity—for both our customers and our AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you’re assisting customers or advancing your professional career, we provide the tools and support to help you succeed and propel your future. AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on their skills and competencies, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected characteristic.