SALES REPRESENTATIVE

Description

Position Summary: Support store operations in sales, merchandise arrangement, and customer service to meet operational and commercial performance indicators. Key Responsibilities: 1. Collaborate in executing operational and sales processes 2. Arrange merchandise and implement planograms 3. Provide excellent customer service and telephone support Provide floor-level operational support in the store by executing assigned operational processes related to sales, merchandise arrangement, and customer service as established by AutoZone, ensuring proper compliance to achieve store-level operational and commercial performance indicators. * Arrange merchandise on the sales floor, excess inventory, and trucks according to applicable merchandise arrangement guidelines. * Implement correct planograms; * Scan merchandise to complete inventory counts; * Perform proper front-facing and labeling to classify merchandise, and participate in opening and closing tasks as well as sales-floor cleaning activities to ensure correct merchandise arrangement and store presentation. * Handle customer inquiries by clarifying questions regarding product location, specific product type information, function, and pricing to deliver excellent service reflected in point-of-sale transaction closures; and answer customer telephone calls to address questions about specific products or orders. * Correctly execute cash register transactions involving cash or credit cards, and process returns in accordance with cash register policy to ensure effective payment collection and sales transaction closure. * High school diploma completed * Prior experience as a warehouse associate, cashier, or general assistant. * Customer service experience preferred. AutoZone Mexico is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores; two distribution centers; a Store Support Center (SSC) located in Monterrey, Mexico; and a Business and Technology Store Support Center (BTSSC) located in Chihuahua. We employ more than 16,000 AutoZoners nationwide. Our customer-centric culture and commitment to going above and beyond define our identity—for both our customers and our AutoZoners. Working at AutoZone means joining a team that values dedication, teamwork, and growth. Whether you’re assisting customers or developing your professional career, we provide the tools and support to help you succeed and advance your future. AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on their skills and competencies without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.