Public Areas Operator

Description

Position Summary: Maintain cleanliness and order in the hotel's common areas to ensure a pleasant and safe environment for guests, while assisting housekeepers. Key Highlights: 1. Ensure a pleasant and safe environment for guests. 2. Collaborate with the team to deliver excellent service. 3. Be part of a team that values hospitality and teamwork. Maintain cleanliness and order in the hotel's common areas. Your responsibilities focus on ensuring guests enjoy a pleasant and safe environment, as well as assisting housekeepers with various tasks—such as supplying required items to residences and villas—to provide quality guest service. **As a Public Areas Operator, you will be responsible for:** * Maintaining cleanliness and order in common areas, ensuring spaces are pleasant and safe for guests. This includes sweeping, mopping, and regularly disinfecting surfaces, as well as removing trash. * Keeping supply areas stocked with items such as toilet paper, soap, etc. * Conducting periodic inspections of assigned areas to identify and report any issues or repair needs. * Receiving pending tasks, instructions, and recent information from the outgoing shift. * Handing over the work area with all equipment complete, in good condition, clean, and organized. * Cleaning ramps in key staff and service areas. * Keeping handrails clean across various areas. * Removing and storing mats neatly in their designated storage areas. * Reporting any anomalies found in your work areas to your supervisor. * Cleaning the viewpoint, parking lots, and maneuvering yard. **Why do team members enjoy working with us?** We are committed to living our mission together: "By putting people first, we ensure team members become family, guests become owners, and owners become the heart of everything we do." * Hospitality * Integrity * Leadership * Teamwork * Accountability * Now **To succeed in this role, you must possess the following minimum qualifications and experience:** * Technical training * Secondary education certificates * 3 months of experience in the hospitality industry * Effective communication * Problem-solving skills * Accountability * Proactivity * Teamwork * Service-oriented attitude **In this position, it would be advantageous to demonstrate the following capabilities and distinctions:** * Knowledge of cleaning techniques and products. * Proficiency in appropriate procedures and products for maintaining facility hygiene. * Familiarity with laws and regulations related to safety and hygiene. * Proficiency with cleaning and maintenance tools. When you join Hilton Grand Vacations, you join a dedicated team committed to helping Owners and Guests worldwide make every vacation memorable. Hilton Grand Vacations is a leading vacation ownership company that fulfills our guests’ vacation dreams. We provide equal employment opportunities and value diversity in our organization. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, marital status, veteran status, or disability. We ensure that individuals with disabilities receive reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to enjoy other employment benefits and privileges. Please contact us to request accommodations.