Counter Sales Associate

Description

Job Summary: We are seeking a Counter Sales Associate to deliver an exceptional customer experience by advising and accompanying customers in selecting the ideal product. Key Highlights: 1. Opportunity for growth and continuous training 2. Shift swap flexibility 3. You will be a key piece in the customer experience **Recruitment 4.0 is looking for a Counter Sales Associate in Zapopan, Jalisco** ------------------------------------------------------------------- **SALES (PART-TIME)** ------------------------- A company specializing in designing and selling children's formal wear, located near Plaza San Isidro, is seeking talent. ### **Location** San Isidro, Zapopan, Jalisco ### **We Offer** * Base salary + commissions + performance bonus * Statutory benefits from day one * Flexibility (up to two shift swaps per month) * Three unpaid leave days per year * Continuous training * Growth opportunity * Corporate uniform * \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ ### **Schedule** * **Morning Shift** Monday to Friday, 9:00 a.m. to 2:00 p.m. Saturdays, 10:00 a.m. to 1:30 p.m. * **Afternoon Shift** Monday to Friday, 2:00 p.m. to 7:00 p.m. Saturdays, 1:30 p.m. to 5:00 p.m. ### **Compensation and Conditions** * Base salary: **$4,500 MXN monthly** * Commissions * Performance bonus * Initial 90-day contract with potential for permanent placement ### **Purpose of the Position** You will be a key contributor in delivering an exceptional customer experience—from the first contact through to sale closure. Your mission is to **listen, advise, and accompany the customer** in selecting the ideal product, ensuring effective follow-up at every stage of the purchasing process. ### **Responsibilities** * Customer service via WhatsApp, social media, email, and phone * Personalized consultation and resolution of inquiries * Prospect follow-up until sales are finalized * Data entry into CRM * Payment and order management * Customer classification (inquisitive, prospects, buyers) * Showroom assistance (where applicable) * Inter-shift team coordination * Ticket closure according to established procedures * Ensuring prompt response times ### **Performance Indicators (KPIs)** * First response time * Prospect-to-customer conversion rate * Number of sales completed * Effective follow-up * Payment record accuracy * Quotations sent vs. closed deals * Customer satisfaction ### **Candidate Profile** **Technical Skills** * Sales and conversion strategies * Quotation preparation * Proficiency in Excel, Word, and email **Soft Skills** * Clear and professional communication * Active and empathetic listening * Proactivity * Organization and time management **Education and Experience** * Studies in Administration, Marketing, or related fields (preferred) * Experience in sales and customer service * Experience in e-commerce or CRM (preferred) **Desired Education Level:** High School Diploma **Desired Experience Level:** Mid-Level **Departmental Function:** Commercial / Sales **Industry:** Apparel and Fashion *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a0681e54000003200448960\&source\=indeed*