Durango Branch Manager

Description

Position Summary: Coordinate daily store operations, supervise staff, manage inventory, and ensure high-quality customer service. Key Highlights: 1. Operational and personnel management experience. 2. Customer service focus and goal achievement. 3. Opportunity for growth within an expanding company. Position: **Branch Manager** **Responsibilities:** * Coordinate daily store operations. * Supervise customer service, sales, and goal achievement. * Perform cash register closings, audits, deposits, and cash handling. * Manage inventory, orders, shrinkage, and expiration dates. * Ensure product, coffee, and beverage quality, presentation, and hygiene. * Manage schedules and activities of assigned staff. * Monitor delivery and home-service orders. * Report incidents, KPIs, operational needs, and maintenance requirements. **Requirements:** * Completed high school or incomplete bachelor’s degree. * Minimum 1–2 years of experience as a Branch Manager, Store Supervisor, Shift Supervisor, or similar role. * Preferred experience in cafés, bakeries, restaurants, retail, or food-and-beverage businesses. * Experience managing staff, delivering customer service, and achieving sales targets. * Knowledge of cash handling, register closings, audits, deposits, and point-of-sale systems. * Knowledge of inventory control, perishable goods, shrinkage, and expiration dates. * Familiarity with metrics such as average ticket, target attainment, and shrinkage control. * Basic knowledge of hygiene, cleaning, and food safety. * General knowledge of coffee and beverage preparation is preferred. * Leadership, organizational, communication, attention-to-detail, problem-solving, and results-oriented skills. * Availability to work store hours. **Employment Type:** * Full-time. * Rotating schedule: 7:00 a.m. to 3:00 p.m. / 1:00 p.m. to 9:00 p.m. Monday to Sunday / Midweek day off. **Benefits** * Statutory benefits. * Weekly payroll. * Savings fund. * Career growth within an expanding company. **Branch:** \- **Monchys La Salle** Av. la Salle 126, Paseo del Saltito, 34105 Durango, Dgo. Salary: $13,137\.00 per month Benefits: * Savings fund. * Employee discount. Workplace: On-site employment