Job Summary: Supervise and coordinate the daily operations of the branch, ensuring goal achievement, proper personnel management, and efficiency in service and delivery processes. Key Responsibilities: 1. Daily operations supervision and coordination 2. Personnel management and service process efficiency 3. Incident resolution and metric tracking ***more info 2281287685*** Supervise and coordinate the daily operations of the branch, ensuring goal achievement, proper personnel management, and efficiency in service and delivery processes. **MAIN RESPONSIBILITIES** * Supervise the operations team (couriers, customer service staff, etc.) * Coordinate routes and service assignments * Monitor deliveries and operational timelines * Resolve incidents involving customers and staff * Track attendance and team performance * Report daily results and metrics * Provide operational support (transportation, field supervision) **KEY PERFORMANCE INDICATORS** * Achievement of branch operational targets * Team productivity (services/deliveries per day) * Incident response and resolution time * Customer service quality * Staff turnover and attendance control **REQUIREMENTS** * Personal motorcycle in good condition * Valid driver's license * Experience in supervision or personnel management * INTERMEDIATE proficiency in Excel and/or systems * Flexible availability for work hours ***more info 2281287685*** Employment Type: Full-time Salary: $14,000.00 - $17,000.00 per month Work Location: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
