RELIEF OPERATIONS COORDINATOR | SANTA CATARINA CEDI

Description

Position Summary: Administer and control distribution and market operation activities, ensuring compliance with administrative processes to enhance operational efficiency and minimize costs. Key Highlights: 1. Administration and control of distribution and market operations 2. Supervision of processes and logistics/sales efficiency 3. Participation in continuous improvement and compliance with quality standards **Date:** May 13, 2026 **Location:** NL \- Santa Catarina, NLE, MX, 66367 **Company:** Arca Continental, S.A.B. de C.V. P **Our Company** **Arca Continental** is a company dedicated to the production, distribution, and sale of non-alcoholic beverages under brands owned by The Coca\-Cola Company, as well as salty snacks under the Bokados brand in Mexico, Inalecsa in Ecuador, and Wise in the United States. With an outstanding track record of over 92 years, **Arca Continental** is the second-largest Coca\-Cola bottler in Latin America and one of the most important globally. Within its Coca\-Cola franchise, the company serves a population of over 123 million across northern and western Mexico, Ecuador, Peru, northern Argentina, and the southwestern United States. **Arca Continental** is listed on the Mexican Stock Exchange under the symbol "AC". Mission * Administer and control distribution and market operation activities aligned with the company's internal control policies and procedures, aiming to ensure compliance with administrative processes that enhance operational efficiency and minimize associated costs. Responsibilities * Cover vacations and absences of the Operations Coordinator. * Manage consigned equipment assigned to customers within their route group to identify and report unproductive equipment, thereby improving equipment utilization to meet profitability and productivity standards. * Administer and control credit granted to customers within their route group, based on company-established policies, to implement corrective actions ensuring appropriate balance levels. * Administer and supervise the processing of gifts and bonuses to ensure compliance with internal audit policies. * Supervise and ensure the efficiency of services provided by the logistics area (loading, warehouse service time) and sales area (product delivery, exchange control, product rotation), aiming to maintain an appropriate service level and effectiveness to deliver adequate customer support. * Develop distribution visit sequences in coordination with their team to sustain an appropriate productivity level across each route. * Develop route restructuring programs for their distribution routes, using geocoding and optimization variables to improve route productivity and balance workloads. * Handle and supervise work orders related to operations within their customer group generated via DIGA, ensuring quality and effectiveness of customer service until closure. * Supervise the performance of personnel under their supervision to establish commitments and working relationships enabling improved customer service outcomes. * Process and supervise the registration of exchange centers for consumer-targeted promotions. * Participate in Continuous Improvement meetings to facilitate interaction and engagement among team members, achieving proposed objectives and identifying and resolving areas of opportunity. * Comply with guidelines established in the Coca-Cola Quality System (SCCC) to ensure proper operational functioning. Requirements * Completed bachelor’s degree. * Sales experience (3 years), vehicle management experience (1 year). Knowledge * Proficiency in Microsoft Office. * Commercial System. * SAP / BW (Web) proficiency. **Our Commitment** Arca Continental is an equal opportunity employer. Hiring decisions are made without regard to race or ethnicity, color, religion, nationality, sex, sexual orientation, gender identity, age, disability, protected veteran status, or any other characteristic protected by law. We will never request any payment to process your job application or at any other stage of the selection process. Never send money to anyone claiming they can secure you employment at Arca Continental. If you suspect you have received a fraudulent offer, please report it to the relevant authorities. You may review Arca Continental job openings and submit your professional information at http://www.arcacontal.com/superior/trabaja\-con\-nosotros.aspx