Description
* **Consultores en Protección Integral, a leading security company, is looking for your talent as:**
**Operational Supervisor**
**SCHEDULE:** 24/7 (Flexible schedule availability)
**SALARY:** $14,000 MXN Monthly
**WE OFFER**
· Timely bi-weekly payments
· Statutory benefits from day one
· IMSS (Mexican Social Security Institute)
· Year-end bonus (Aguinaldo)
· Paid vacation days
· Loans
· Uniforms
· Employee referral bonuses
· Career growth opportunities
· Job stability
**REQUIREMENTS**
· Minimum 3 years of experience in the position
· High school diploma as minimum educational requirement
· Valid driver’s license
· Flexible schedule availability
**RESPONSIBILITIES:**
· Supervision and management of operational staff.
· Service coverage and control (reporting staff shortages and vacancies)
· Customer follow-up and support (monitoring complaints and addressing needs)
· Incident management.
· Staff support and assistance.
· Monitoring and reporting of service anomalies and/or relevant updates.
· Problem analysis and resolution.
· Development and implementation of operational directives.
· Risk analysis development and documentation.
· Reporting staff shortages and vacancies in services.
· Implementation of civil protection, security, and directive protocols.
· Conducting training and/or procedural reinforcement for security guards.
**SKILLS**
* Leadership
* Strong verbal communication
* Teamwork
* Effective communication
**DOCUMENTATION REQUIRED:**
· Updated resume (CV)
· Valid driver’s license
· Birth certificate
· CURP (Unique Population Registry Code)
· RFC (Taxpayer Identification Number) — updated tax status certificate
· INE (National Electoral Institute ID)
· High school diploma certificate
· Military service discharge document (Cartilla Liberada)
· IMSS number
· Two professional reference letters
· Two personal reference letters
· Proof of address
· BBVA bank statement
Salary: $14,000.00 MXN per month
Benefits:
* Company-provided mobile phone
* Complimentary uniforms
Workplace: On-site employment