Sales and Customer Service Agent

Description

**Job Objective** Carry out prospecting, customer service, follow-up, and sales closing processes to achieve established business objectives, delivering a positive customer experience and ensuring customer satisfaction. **Main Functions and Responsibilities** \- Attend to, advise, and follow up with potential and existing customers. \- Identify customer needs and offer appropriate solutions. \- Conduct product presentations. \- Manage the full sales cycle: prospecting, negotiation, closing, and after-sales. \- Achieve monthly sales targets. \- Follow up on orders, deliveries, and required documentation. \- Maintain constant communication with the sales team. \- Participate in training sessions, meetings, and promotional activities. \- Represent the company in a professional and ethical manner. **Job Requirements** \- Preferred: Technical or university studies in administration, marketing, or related fields. **Experience** \- More than 2 years in sales, with experience in the industrial sector. \- Experience handling objections and closing sales. **Knowledge** \- Sales and negotiation techniques. \- Basic knowledge of Excel and Office. **Skills** \- Effective communication. \- Articulate speaking ability. \- Results orientation. \- Negotiation and persuasion. \- Organization and follow-up. \- Teamwork. **Key Competencies** \- Customer service. \- Proactivity. \- Responsibility. \- Basic strategic thinking. \- Adaptability to change. Salary: $9,500\.00 \- $10,000\.00 per month Benefits: * Company-provided mobile phone * Free uniforms Workplace: On-site employment