Description
**About the Role**
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We are looking for a hands\-on, execution\-driven Technical Project Manager to join our Project Management Office in Mexico, with strong experience in mobile app development. This is not a traditional PMO or corporate project management role — we need someone who can jump in immediately, take full ownership of the project, and move fast. You will work side by side with the technical team and client to ship a great consumer mobile product.
You will own the backlog, coordinate daily with the client and the development team, run Agile/Scrum ceremonies, and ensure consistent delivery. Ideally you have shipped consumer\-facing mobile apps — food, delivery, loyalty, or similar — and thrive in fast\-paced, autonomous environments where you’re expected to operate proactively.
You bring deep practical knowledge of how mobile apps are built, a product mindset, and the energy to lead execution from day one — with high autonomy and full ownership of outcomes.
**Key Responsibilities**
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1\. **Technical Project Management**
* Lead proposal preparation and budgeting, ensuring accurate financial forecasts and resource allocation.
* Oversee end\-to\-end project execution, managing timelines, budgets, and scope to ensure successful delivery.
* Develop and maintain detailed project plans, schedules, milestones, and status reports.
* Identify, assess, and mitigate project risks; manage and account for unforeseen delays, realigning schedules and expectations as needed.
* Establish and implement project communication plans, providing regular status updates to affected staff and stakeholders.
2\. **Client \& Stakeholder Management**
* Act as the main client\-facing contact for all project\-related communications, building and maintaining strong client relationships.
* Serve as the bridge between technical teams and non\-technical stakeholders, translating complex technical concepts into clear business language.
* Gather and document client requirements, ensuring alignment between stakeholder expectations and project deliverables.
* Manage stakeholder expectations through proactive communication and transparent reporting on project progress, issues, and changes.
3\. **Product Owner Relay**
* Act as the Product Owner relay, representing business needs to development teams and ensuring alignment with the product vision.
* Create, prioritize, and manage day\-to\-day tickets and tasks in the product/project backlog.
* Define clear user stories, acceptance criteria, and deliverables for development teams.
* Facilitate backlog refinement sessions and collaborate with teams to ensure stories are well\-understood and properly estimated.
* Balance competing priorities from multiple stakeholders, making data\-driven decisions on feature prioritization.
4\. **Team Coordination \& Leadership**
* Drive internal coordination between cross\-functional teams including development, design, QA, and operations.
* Facilitate Agile ceremonies including daily stand\-ups, sprint planning, retrospectives, and demos.
* Lead regular technical team meetings to determine progress and address any questions or challenges regarding projects.
* Motivate and support team members, fostering a collaborative and productive work environment.
* Provide guidance and mentorship to junior project coordinators and team members.
5\. **Process Optimization \& Automation**
* Identify opportunities to automate repetitive tasks and workflows to increase overall team efficiency.
* Drive continuous improvement initiatives within the PMO, implementing best practices and standardized processes.
* Evaluate and recommend project management tools, technologies, and methodologies to optimize delivery.
* Document processes, create templates, and establish guidelines to ensure consistency across projects.
* Lead change management efforts when implementing new processes or systems.
**Required Qualifications**
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* **Experience:** 4\+ years of experience as a Product Manager or hands\-on Project Manager with a strong focus on mobile app development and Agile delivery.
* **Education:** Bachelor’s degree in Business, Engineering, Information Technology, Computer Science, or related field. Master’s degree is a plus.
* **Technical \& Domain Knowledge:**
* Solid understanding of mobile app development (iOS/Android), including typical architectures, dev cycles, and QA processes.
* Experience with Agile/Scrum methodologies and frameworks (Kanban, SAFe, or similar).
* Proficiency with project management tools such as Productive, Jira, or Microsoft Project.
* **Client \& Communication Skills:**
* Proven experience in client communication and relationship management.
* Excellent written and verbal communication skills in Spanish and English.
* Strong presentation skills with the ability to communicate effectively at all organizational levels.
* **Core Competencies:**
* Strong analytical thinking and problem\-solving abilities.
* Excellent stakeholder management and negotiation skills.
* Ability to work under pressure and manage multiple priorities simultaneously.
* Self\-motivated with strong organizational and time management skills.
**Preferred Qualifications**
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* Project management certifications (PMP, CSM, CSPO) are a plus, but not required — we value real\-world mobile product experience over credentials.
* Proven track record shipping consumer\-facing mobile apps (food, delivery, loyalty, or similar).
* Practical experience running Agile/Scrum ceremonies and managing backlogs end\-to\-end (Jira, Linear, or similar).
* Experience acting as Product Owner or PM with full ownership of roadmap, priorities, and delivery — not just as a coordinator.
* Experience with change management methodologies (ADKAR, Prosci, or similar).
* Experience in digital transformation, software development, or technology consulting projects.
* Knowledge of automation tools (Zapier, Power Automate, scripting) for workflow optimization.
* Experience working with international clients and in a multicultural environment.
* Additional European languages are a plus.
**Key Competencies**
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* Strategic thinking with attention to detail in execution.
* Leadership and team motivation abilities.
* Adaptability and flexibility in response to changes or unforeseen challenges.
* Decision\-making skills, especially under pressure.
* Strong sense of accountability and ownership for project outcomes.
* Customer\-centric mindset with focus on delivering value.
* Continuous improvement orientation and proactive problem\-solving.
* Empathy and ability to understand and address team and stakeholder concerns.