Description
We are seeking a responsible individual to supervise the service area operations, ensuring customer service excellence, coordination of waitstaff, and adherence to the restaurant's quality standards.
Responsibilities:
Supervise and coordinate the waitstaff team during service
Ensure proper customer service and diner satisfaction
Resolve complaints or incidents immediately
Maintain constant communication with kitchen, bar, and cashier
Inspect table setup, area cleanliness, and staff appearance
Support training of the service team
Manage orders, bills, and shift closing procedures
Requirements:
2–3 years of experience as a floor captain or in a similar position
Excellent personal presentation and service-oriented attitude
Leadership, organizational, and service communication skills
Knowledge of order management, point-of-sale systems, and service standards
Flexible availability for scheduling
Studies in restaurant administration
We offer:
Salary plus tips
A positive work environment
URGENT: Please contact via WhatsApp at 55\-7191\-3038 CHEF REBECCA
Employment type: Full-time
Salary: $10,000\.00 \- $11,000\.00 per month
Work location: On-site employment