Immigration Case Manager

Description

Summary: Seeking an organized and persistent Immigration Case Manager to oversee client follow-ups, track case progress, and maintain accurate records to ensure cases move forward without delay. Highlights: 1. Manage multiple cases while keeping clients informed and engaged 2. Collaborate with internal team members to ensure case progress 3. Opportunity for long-term growth within a supportive firm We are seeking a highly organized Immigration Case Manager to oversee client follow\-ups and ensure cases move forward without delay. This role is responsible for tracking case progress, collecting required documents, and maintaining accurate records in MyCase. The ideal candidate is detail\-oriented, persistent, and able to manage multiple cases while keeping clients informed and engaged throughout the process. **This position is remote in Mexico.** **Compensation:** $7 \- $8 hourly **Responsibilities:*** Conduct consistent follow\-ups with clients regarding active immigration cases * Track missing documents and required information to prevent delays * Maintain accurate and organized case records in MyCase * Ensure deadlines, next steps, and case requirements are clearly identified and completed * Communicate case status updates clearly and professionally to clients * Identify stalled cases and take proactive steps to move them forward * Coordinate with internal team members to ensure case progress * Maintain accountability for keeping all assigned cases active and progressing **Qualifications:*** Prior experience in case management, client follow\-up, customer service, or administrative support * Strong written and verbal communication skills (clear, professional, and responsive) * High level of organization and attention to detail * Proven ability to manage multiple tasks and deadlines simultaneously * Experience working in Google Workspace (Docs, Sheets, Drive) * Comfortable using a case management system (MyCase or similar) * Ability to track information accurately and maintain organized digital records * Reliable internet connection and ability to work remotely * High level of professionalism and discretion when handling confidential information * High school diploma or equivalent is required; an associate’s degree is a plus * Must be able to prioritize tasks with demanding deadlines and work in a fast\-paced environment * Applicants must have excellent communication and organizational skills * Some knowledge of legal software, case management, and docketing programs **About Company** At Herhusky Law Office, we are passionate about what we do. We strongly advocate for clients facing a broad range of issues within the criminal and immigration areas of law. We enjoy and prefer working closely with clients to explore all possible avenues and develop a strategy that best serves their interests in the name of justice for all. As our business grows, and we are looking for new team members to welcome in, we pride ourselves on building a collaborative, professional, kind, and true working environment. This helps us foster a work culture that values excellence, innovation, and the pursuit of personal and professional growth. **What We Offer:** * Long\-term, stable remote position. * Training and support from a collaborative team. * Opportunity to grow within the firm.