ERP Support Analyst

Description

Job Summary: We are seeking an ERP Support Analyst (Finance/Accounting) to provide functional and technical support to users, ensuring the proper operation of financial modules and efficient handling of incidents. Key Highlights: 1. Functional and technical ERP support (Finance/Accounting) 2. Opportunity for professional growth and development 3. Participation in strategic and technological innovation projects **At Select Shop, we import and distribute a wide variety of products for diverse markets—from medical and rehabilitation supplies to home goods, cosmetics, and electronics. We are a growing company committed to innovation, e-commerce, and excellence in the customer shopping experience.** **We are seeking** **ERP SUPPORT ANALYST (FINANCE / ACCOUNTING)** You will provide functional and technical support to ERP users, ensuring correct operation of financial modules as well as efficient handling of incidents, enhancements, and training for key users. **Responsibilities** * Provide support and assistance to internal and external users via tickets and direct interaction (remote and on-site). * Support ERP modules focused on finance, accounting, procurement, and inventory. * Manage incidents, requests, and enhancements, documenting solutions and processes. * Train key users (Key Users) and accompany them during go-lives or implementations. * Identify areas for improvement in system usage (e.g., cost centers, catalogs, processes). * Escalate technical issues when necessary. * Participate in continuous improvement initiatives, including automation and AI-powered tools. **Requirements** * Bachelor’s degree or engineering degree in Systems, Computer Science, or related field. * Minimum 2 years of ERP support experience. * Knowledge of financial modules: accounting, treasury, procurement, and inventory. * Experience supporting users (remote and on-site). * Basic to intermediate SQL skills for data validation. * Desirable knowledge: integrations, APIs or connectors, support or project management methodologies, and communication, analytical, and problem-solving skills. **Work Location:** Torre Polanco, Deleg. Miguel Hidalgo; reference point: 15-minute walk from Metro Polanco **Working Hours:** Monday to Thursday: 9:00 AM – 7:00 PM; Friday: 9:00 AM – 6:00 PM **We Offer:** * Monthly gross salary range: $19,000 – $22,000 * Opportunity for professional growth and development * Participation in strategic technology implementation projects * Learning opportunities with ERP tools and innovation (AI and automation) * Participation in technological improvement and innovation projects If you are interested in this opportunity and meet the profile, please apply through this channel. We will contact you as soon as possible to schedule an interview at our offices. Salary: $19,000.00 – $22,000.00 per month Application Question(s): * What is your expected salary? * Briefly describe your ERP experience. Work Location: On-site employment