Customer Service and Production Planning Coordinator

Description

**Job Description: Customer Service and Production Planning Coordinator** We are seeking a highly organized and proactive Customer Service and Production Planning Coordinator to join our team. This role is responsible for overseeing production planning and providing excellent customer service, with a preference for candidates experienced in the automotive industry. The ideal candidate has strong communication skills and demonstrates intermediate to advanced conversational English. **Key Responsibilities:** * Coordinate and manage production planning activities to ensure timely delivery and optimal workflow. * Provide exceptional customer service by addressing client inquiries, resolving issues, and maintaining strong customer relationships. * Collaborate closely with internal departments (such as sales, logistics, and manufacturing) to align production schedules with client requirements. * Monitor production progress, identify potential delays, and proactively communicate updates to customers. * Analyze customer feedback and production metrics to improve processes and service quality. * Maintain accurate records of orders, production schedules, and customer interactions. **Requirements:** * Preferably 2\+ years of experience in customer service and/or production planning, ideally within the automotive industry. * Intermediate to advanced conversational English skills are essential. * Strong problem\-solving abilities, attention to detail, and organizational skills. * Proficient in Microsoft Office and production management tools. * Ability to work under pressure and manage multiple priorities effectively. Sueldo: $35,000\.00 \- $40,000\.00 al mes Beneficios: * Seguro de gastos médicos * Seguro de gastos médicos mayores * Seguro de vida * Servicio de comedor * Uniformes gratuitos * Vales de despensa Lugar de trabajo: Empleo presencial